The Philippines has been rewarded the year’s top business process outsourcing destination according to the National Outsourcing Association (NOA) of United Kingdom.
The Department of Trade and Industry (DTI) and Business Process Association of Philippines (BPAP) said that the country has already bagged the 2009 Offshoring Destination Of The Year Award at the Fourth NOA. The award ceremony was held on October 15th at London. NOA is the UK’s outsourcing trade association that gives award to top call centers. This is second time for Philippines to win this prize in the field of call center services. This year Philippines has edged out its competitors like Malaysia, Egypt, Russia and Sri Lanka for this award.
DTI said that nominees were judged on the following criteria like country advantages and business opportunities for UK companies, level of BPO market penetration in UK and other areas of call center opportunities available in the country.
Over the past few years, the Philippines has validated its status to be the world’s BPO market leader.
Eric Smith